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Boundaries

How to keep healthy boundaries in your relationships

It is completely unecessary to.......

complain about callers and calling attention to them by naming them in a public manner is just WRONG  and unecessary in my opinion. When you read for a living, bad feedback WILL happen, and complaning about it by discussing what should be a PRIVATE interaction is UNPROFESSIONAL in my humble opinion. You give readers a BAD name and REPUTATION by betraying the trust that is placed in you when someone calls you for a reading.

Please do not think that ANYONE who has a brain will not be able to tell from the feedback if you are a good, ethical reader that has had a person who is in pain taken that out on you, there is NO need to call attention to it in an ebay style feedback interaction, it just make YOU as a READER look bad.....

If you had just left it be, rather than responded in an egotisical manner, that caller might by their own words have been the one that looked foolish, emotional, or just plain mean, now the reader looks poorly in my opinion.....

You read, you risk bad feedback...it's a hazard that goes along with all of the other benefits that go with this profession................ no need to make us readers look bad, there are enough readers who do that on a regular basis with fairy tales and offer of spells and candle work at exhorbatant prices to go around already...  Remember where would we be without our wonderful callers??????? ANYONE????

Maybe it's just me....

Joan

Published Sunday, July 15, 2007 9:46 PM by DruidsGlenTarot

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# re: It is completely unecessary to....... @ Monday, July 16, 2007 3:38 AM

Thank you, thank you thank you!  This is my biggest pet peeve as a caller - coming to the blogs and reading a slew of pissed off readers talking publicly about their customers who left bad feedback.  I have a list a mile long now of readers I refuse to call because they draw attention to a particular caller.  I agree completely with what you say -- it makes the READER look bad, and not the caller, and I refuse to have anything to do with a reader who is that unprofessional.  

So many bitch that "this is my business and you are ruining my business with this negative feedback."  Then TREAT IT AS A BUSINESS!!! No other business owner calls out publicly a less than perfect customer interaction.  When you go to a new salon, do you like it when the hair dresser bitches about the customer who just left?  If you are in a checkout line and the cashier is telling you how bad the customer in front of you was, does that make you feel for the cashier?  Would you expect your doctor to write a letter to the editor complaining about a customer of his?  No.  Because all of these things are classified as highly unprofessional and doing that sort of thing here is no different.

There are two posts just recently that I really wanted to comment and suggest they send their caller an email instead of leaving those posts directed at the caller for the world to see.  It's a huge turn off for me.  It makes me wonder if, God forbid, if I did happen to call you and left you honest feedback about the call, would I too be subject to a blog post calling me out saying I didn't hear what I wanted so I left bad feedback?  (I don't understand why those readers feel it's "always the caller who is at fault" when there is negative feed back left.  I have heard what I wanted by some readers and still left negative feedback cause they were WRONG and so far off.  Some readers need to stop being so egotistical and thinking they are perfect and just deal with the negative feedback -- it just well may be warranted.)

nova52799

# re: It is completely unecessary to....... @ Monday, July 16, 2007 7:12 AM

My interactions with callers are private, and they remain that way, if they did not like the reading then that is their perogative to comment on that and I may not like negative feedback but when you are doing readings, you are open to that. Everyone is different and reacts differenly, but I am not in favor of ebay style feedback, it becomes a slag fest and match and I would not like my dirty laundry aired when I have had a reading. When I did get readings, I may have been an emotional client, a difficult client but I never chose to leave bad feedback, I would rather not leave it even if hounded for it.
It just the way I see it, others may not agree, and that is their perogative.
Joan

DruidsGlenTarot

# re: It is completely unecessary to....... @ Monday, July 16, 2007 4:12 PM

It is in incredibly poor taste to discuss negative feedback and contents of a call with a client.  I feel that if an advisor handles getting negative feedback by lashing out then I would under no circumstance call that person for advise.

As advisors we are held to a higher standard and should be!!!  No one would want a doctor who engaged in unhealthy behaviors. Just like no one wants an advisor who has poor self control and is too quick to label a troubled or hurting caller as a "basher".

If bad feedback hurts then have a private moment and move on.  To write about it in a way that calls attention to the caller and violates confidentiality is grossly unprofessional.

We all have egos, but as advisors we have to put our ego aside because the service we are providing is not about us and how pristine our feedback is.  Obviously I agree with you Joan and you have hit a nerve with me.
:)Malika

MalikaHelena

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